customer care.

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All Luna Knots products are handmade from top quality materials. Every material I use in my products is thoroughly researched & chosen based on quality and durability.

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Every item sent out through Luna Knots is made with the utmost love and dedication to create only the best products for each and everyone of my clients.

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As each item is handmade, there may be an added wait time. If there is an added wait time for your ordered piece, I will endeavor to contact you as soon as I possibly can to notify you.

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If there is anything you think is missing or could do better please don't hesitate to contact me - lunaknotsmacrame@gmail.com

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privacy & safety.

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I respect each and every customer purchasing a Luna Knots piece. Any personal information will not be shared with any third party companies other than Australia Post for shipping purposes. 

 

Payment security is handled via the respective payment companies. Please see their websites for their privacy policies.

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wholesale enquiries.

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Luna Knots offers wholesale on certain stock, please contact me if you have any wholesale inquiries lunaknotsmacrame@gmail.com

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Please be aware that the way we do wholesale is changing, so please stay up to date with our newsletters or social media pages to be notified when these changes are occuring.

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payment methods.

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• Credit / Debit Cards via Square

• PAYPAL

• Afterpay